Welcome to LAFUMC

715 Diamond Drive, Los Alamos, NM

505-662-6277

COMMUNICATION

Complaint Procedures: 

1. The Licensing Authority will process any complaint regarding any child care facility licensed or required to be licensed under the New Mexico Children, Youth and Families Department’s Licensed Child Care Center and Before and after School Regulations adopted 08/01/00.
2. The Licensing Authority will investigate any complaint in which the health, safety or welfare of a child could be in danger.
3. The Licensing Authority will refer any complaint involving abuse or neglect of a child to the Protective Services Division of the Children, Youth and Families Department.
4. A Licensing Authority representative receiving complaints should ask complainants to identify themselves and for all information necessary to document the complaint. The Licensing Authority cannot assure anonymity to any complainant.
5. The Licensing Authority will provide a written report on the results of the investigation to both the licensees of the facility that is the subject of the complaint and the complainant.
6. If the licensing authority finds the complaint is unsubstantiated, it will be so labeled and the licensing authority will take no further action.
7. If the Licensing Authority finds that a complaint is substantiated, it will make the complaint part of the Licensing Authority’s file on the facility. The following additional actions will, at the discretion of the Licensing Authority, be taken:

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